Central Island Veterinary Emergency Hospital — Veterinary Care in Nanaimo

Reviews of Central Island Veterinary Emergency Hospital

• Timothy

  Added 2016.03.02

  The helpers are a bit friendly nothing that would wow me but the daytime front desk worker with the tattoos on her fingers is definitely not a people person. She was not friendly, seemed impatient, and her general attitude was not welcoming and lacked compassion.
• Jose

  Added 2015.11.02

  Very understanding staff, and our vet was knowledgeable and fair. Yes pricing is on the high side, but not too high for emergency service anytime of the day or night. 5 stars for compassionate and timely pet care - our labrador received top-notch attention.
• Alyssa

  Added 2015.10.21

  The young blonde Dr. on call tonight is Unprofessional, curt and condescending when presented with an overwhelming diagnostic for my pet. I know she's under stress working in an emergency type setting however her conduct is insensitive. Her attitude lead to more stress for our family.
• Jonathan

  Added 2014.07.27

  The total to have my dog checked, given medications for 2 days, hydration therapy, ultrasound and 2 night stay was $2100. Way too high in regards to services done at other vet clinics. Live and learn but others beware if you have time and a choice go to other clinics as service was just average but price was unjustified.
• Robert

  Added 2013.10.05

  Only use if you absolutely must as it is the only 24/7 vet clinic in centre Vancouver Island. I brought my dog here after it was vomiting, I was told the vet would be with me “shortly”, I’m worried what a “normal” wait time would be as “shortly” was over an hour, 1 hour and 15 mins to be precise. After the initial wait I was satisfied with the care and knowledge of the vet. Although I did feel taken advantaged of with his estimates as he told me there would be a $200 difference if I chose to proceed with an ultrasound on my dog. The ultrasound was actually an additional $700. Was indeed lied to or communication was extremely poor.
• Jonathan

  Added 2013.09.25

  My sheltie was very, very sick. He’d swallowed a plastic bag. The doctors here saved his life! We are 7 weeks post op and my pup is back to his old self again. I Highly recommend the doctors at this clinic. They, as well as their staff, are very caring and even continued to check on Teddy 2-3 weeks after he was home from surgery. Thank you! — He wouldn’t have survived had we not brought him here.
• Aaron

  Added 2013.04.21

  My 10 week old puppy was very lethargic and I was concerned about her. I took her to this emergency hospital and they were so understanding and caring about my puppy. The staff generally care about pets and called me back the next day to check on her well being.