LensCrafters — Health in Nanaimo

Reviews of LensCrafters

• Kevin

  Added 2016.08.17

  Best selection of brand name frames. One hour optical. Full warranty. And a nice bright store
• Wyatt

  Added 2016.07.30

  I would like to thank, three amazing Ladies that work there.
• Emma

  Added 2016.07.03

  Keep up the good work!!!
• Gavin

  Added 2016.03.31

  Our HD lenses came with factory markings on the lenses that created blurry spots while wearing them. When asked about it the employees stated that all HD lenses have had that for 3+ years. Which is odd as I have HD lenses from septmeber 2015 with out such markings.
• Aaron

  Added 2016.03.28

  The women at the front as well as the manager were very cold.
• Alex

  Added 2016.03.03

  Good place to go look but not buy.
• Isabella

  Added 2016.02.08

  Nice store with a lot of selection. Staff seemed nice. Only downside is their pricing...much higher than other stores in the mall and significantly higher than online. My wife and I wear 1.74 high index lenses and we were ordering two pairs of glasses. They wanted $434 for each pair of lenses, and then the frame was on top of that. With frames, our bill would have come to $1387. I got the same pairs at Visions Optical for $830, same brands and lenses. Online would have been about $700 but I wanted to buy in store so I would have a point of contact if there was issues once we received them.
• Jordan

  Added 2016.01.06

  I came in with broken glasses(-16)
• Abigail

  Added 2015.08.10

  The worst experience that my family has ever had.
• Jason

  Added 2015.02.22

  When sent back away to get HI lenses, we waited 8 days and and they still had those markings.
• Alejandro

  Added 2014.10.13

  p.s i will be honest, this is the second time i break my glasses in Nanaimo without having a spare. This was the only place in town that under 24 hours accomplished the impossible and i can see again:)
• Christian

  Added 2014.06.24

  We were treated as though we were a nuisance. We will not be returning and hope that others will take from our horrendous experience.
• Nathaniel

  Added 2014.06.17

  Again when questioned about it we were informed that they all came like that, although we were never told that when we got them sent back. The staff was very unpleasent to deal with and that includes the manager.
• Richard

  Added 2014.05.28

  I had to start my new job in 3 days and i was in a huge PANIC!
• Sebastian

  Added 2014.02.27

  Thank you SO MUCH!
• Nathan

  Added 2013.08.09

  Instead of the 10 days it usually takes to make my prescription lenses,i got them the next day.
• Sophia

  Added 2013.06.24

  Undeniably & undoubtedly the best place for Oakleys! Been an O-guy for over a decade now and lenscrafters got this brand and more! The selection is great BUT what makes this location stand out and BEST among the rest is their excellent customer service! Hats off to ERIKA and her team for always delivering the best customer experience and these guys know how to take care of their patrons!